Article ID: 325339 - Last Review: May 15, 2007 - Revision: 3.5

You Cannot Change Your Screen Saver Selection in Windows XP

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This article was previously published under Q325339

For a Microsoft Windows 2000 version of this article, see 257939 (http://support.microsoft.com/kb/257939/ ) .

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SYMPTOMS

The screen saver settings for a user or for a Group Policy object may not be applied. For example, you may experience one or more of the following symptoms after a domain administrator configures screen saver settings in Group Policy.

The screen saver may not be enabled after the specified screen saver timeout.
Users may not be able to change their screen savers.
Users are not prompted for a screen saver password even if the administrator configured the "Password protect the screen saver" policy setting to Enabled.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to obtain the latest Windows XP service pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

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