?????? ??????This article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
View the event logs in Event Viewer for additional information that may help you to identify and diagnose the cause of the startup problem. To view events that are recorded in the event logs, follow these steps:
Start the Event Viewer snap-in in Microsoft Management Console (MMC).
????? ???? ??? ??????? ????????? ??????, and then click the log that you want to view. ?????? ?? ???, ????? ?????????? ?????,????????? ???.
In the details pane, double-click the event that you want to view.
To copy the details of the event, click?????????, open a new document in the program in which you want to paste the event (for example, Microsoft Word), and then click???????????? ?????????????? ??..
To view the description of the previous event or the next event, press the UP ARROW key or the DOWN ARROW key.
To Use System Information to Identify the Cause of the Startup Problem
The System Information tool displays a comprehensive view of the computer's hardware, the system components, and the software environment. Use this tool to help identify possible problem devices and device conflicts. ??? ???? ?? ???, ????? ????? ?? ???? ????::
????????? ???? ?? ?????? ?? Windows Server 2003 ????????? ?????? ???? (HCL) ???????? ?? ?? ?? ?? ??????? ??? ??? Also, contact the manufacturer to report the behavior and to obtain information about possible updates that can resolve the startup problem.
For additional information about how to configure devices in Device Manager, click the following article number to view the article in the Microsoft Knowledge Base:
323423
(http://support.microsoft.com/kb/323423/
)
How to use Device Manager to configure devices in Windows Server 2003
System Configuration Utility (Msconfig.exe) automates the routine troubleshooting steps that Microsoft Product Support Services technicians use when they diagnose Windows configuration issues. You can use this tool to modify the system configuration and troubleshoot the problem by using a process-of-elimination method.
You must be logged on as Administrator or as a member of the administrative groups to use System Configuration Utility. If your computer is connected to a network, network policy settings may prevent you from using the utility. As a security "best practice," consider using the?? ??? ??? ?????command to perform these procedures.
???:Microsoft strongly recommends that you do not use System Configuration Utility to modify the Boot.ini file on your computer without the help of a Microsoft support professional. Doing so may render your computer unusable.
?? ??? ???? ?? ??? ????? ????SYSTEM.INI ????? ??????? ????????? ??? ????, ????? ????OK, and then restart the computer when you are prompted.
Repeat this process and select each check box one at a time. Restart your computer each time. Repeat the process until the problem occurs.
When the problem occurs, click the tab that corresponds to the selected file. For example, if the problem occurs after you select the Win.ini file, click theWIN.INI?????? ??????????? ?????? ??? ??? ???
As a workaround, you can leave the faulty service turned off (not selected). Contact the manufacturer of the faulty service for more assistance.
???:You might be able to determine more quickly which service is causing the problem by testing the services in groups. Divide the services into two groups--select the check boxes of the first group, and clear the check boxes of the second group. Restart your computer, and then test for the problem. If the problem occurs, the faulty service is in the group with the selected check boxes. If the problem does not occur, the faulty service is in the group with the cleared check boxes. Repeat this process on the faulty group until you have isolated the faulty service.
Expand all items in the list, click the check box of an item to turn it on, and then clickOK.
Restart your computer, and see if the problem occurs.
Repeat steps 5 through 8 for each item until the problem occurs.
When the problem occurs, you will know that the last item you turned on is causing the problem. Make a note of this item, and then go to step 10.
????? ????,Enable All, click to clear the check box next to the faulty item, click to clear the check boxes of any other items you made note of in step 3, clickOK, ?? ???? ??? ???????? ?? ???????? ?????
As a workaround, you can leave the faulty item turned off (not selected). If possible, contact the manufacturer of the faulty item for more assistance.
???:You might be able to determine more quickly which System.ini item is causing the problem by testing the items in groups. Divide the items into two groups--select the check boxes of the first group, and clear the check boxes of the second group. Restart your computer, and then test for the problem. If the problem occurs, the faulty service is in the group with the selected check boxes. If the problem does not occur, the faulty service is in the group with the cleared check boxes. Repeat this process on the faulty group until you have isolated the faulty System.ini item.
Make a note of any items that are not selected. You might have to expand some items (such as[OLFax Ports]) to determine if any sub-items are not selected.
??????????Do not skip this step. You will need this information later.
Expand all items in the list, click the check box of an item to turn it on, and then clickOK.
Restart your computer, and see if the problem occurs.
Repeat steps 5 through 8 for each item until the problem occurs.
When the problem occurs, you will know that the last item you turned on is causing the problem. Make a note of this item, and then go to step 10.
????? ????,Enable All, click to clear the check box of the faulty item, click to clear the check boxes of any other items you made note of in step 3, clickOK, ?? ???? ??? ???????? ?? ???????? ?????
Press the F2 key when you are prompted at the start of the text-only mode section of Setup.
You are prompted to insert the ASR floppy disk that you previously created.
?? ???? ???? ??-??????? ????????
If you have a separate driver file as described in step 1, press F6 (a second time) when you are prompted after the system restarts.
?? ???? ???? ??-??????? ????????
???
ASR does not restore your data files. See Windows Help for more information about backing up and restoring your data files.
If you are restoring a server cluster in which all nodes failed and the quorum disk cannot be restored from backup, use ASR on each node in the original cluster to restore the disk signatures and the partition layout of the cluster disks (quorum and nonquorum). For more information about backing up and restoring server clusters, see Windows Help.
To Create an ASR Disk Set by Using Backup
To use ASR, you must have an ASR disk set. To create an ASR disk set, follow these steps:
??? ????? Windows Server 2003 ?? ??? ?????? ??????? ??, ?? ???? ????? ????? ??????? ?? ???? ??:
??? ????? Windows Server 2003 ?? ??????? ?? ?? ??????????? ??, ?? ????? ??? ????? ???? ?? ?????? ?? ???? ???? Use the up and down arrows to select an installation. To repair the selected installation, press R. To continue without repairing, press ESC.
Select the appropriate Windows Server 2003 operating system installation, and then press R to try to repair it.
Follow the on-screen instructions to repair the installation.
???
You might have to change the boot drive sequence in your BIOS settings to successfully start your computer from the Windows Server 2003 CD. Contact the manufacturer of your computer, or see your manufacturer's documentation, for more information.
If you cannot start your computer from the Windows Server 2003 CD, you might have a CD-ROM or DVD-ROM drive failure or other hardware failure.
Hardware failures are beyond the scope of this article. See a computer hardware specialist for more help or try the Hardware troubleshooter. For more information about the Hardware Troubleshooter, see the Windows Server 2003 Help topic "Using Troubleshooters."
After you repair your Windows Server 2003, you may be required to reactivate your copy of Windows Server 2003.
How to Use the Microsoft Product Support Services Web Site to Find a Solution
If you cannot resolve the problem by following the steps in this article, you can use the Microsoft Product Support Services Web site to find a solution to your problem. The following list describes some of the services that the Microsoft Product Support Services Web site provides:
Searchable ????????
(http://support.microsoft.com/default.aspx?pr=kbinfo&)
- Search technical support information and self-help tools for Microsoft products.
Frequently Asked Questions
(http://support.microsoft.com/default.aspx?scid=fh;RID;faqs)
- View product-specific frequently asked questions and support highlights.
Microsoft Product Support Newsgroups
(http://www.microsoft.com/communities/newsgroups/default.mspx)
- Consult with your counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
Software and Updates
(http://www.microsoft.com/downloads/Search.aspx)
- Find software and updates on the Download Center.
???? ?????? ??????
(http://support.microsoft.com/)
- Ask a support question by using the Web or call Microsoft Product Support Services.
Windows Live
Facebook
Twitter
Linkedin
Digg it
Yahoo
Delicious
StumbleUpon
Yammer
Reddit
Technorati
FriendFeed
Email
???? ?????? ????????
????? ?? ???? ????
