The User Policy Cannot Be Refreshed After a Cached Logon

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Article ID: 325551 - View products that this article applies to.
This article was previously published under Q325551
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SYMPTOMS

If a user performs a cached logon process on a Windows 2000-based member server or a Windows 2000-based workstation, the user does not receive group policies. When the user logs on, connects the computer to the network, and runs the following commands to refresh the group policies, the first command runs successfully but the second command does not refresh the user policy:
secedit /refreshpolicy machine_policy /enforce
secedit /refreshpolicy user_policy /enforce
The following errors are recorded in the Userenv.log file:
USERENV(254.248) 18:45:44:613 LibMain: Process Name:
C:\WINNT\system32\secedit.exe
USERENV(254.248) 18:45:44:613 RefreshPolicy: Entering with 0
USERENV(254.248) 18:45:44:613 RefreshPolicy: Failed to open event with 2
USERENV(254.248) 18:45:44:613 RefreshPolicy: Leaving.
This problem also occurs with remote access and virtual private network users if a user connects with a remote access/virtual private network connection that does not require the user to press CTRL+ALT+DELETE and to use the Log On to Windows dialog box, but instead uses the Log on using dial-up connection option.

CAUSE

An inappropriate function is used in the attempt to locate a domain controller.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 325551 - Last Review: October 26, 2013 - Revision: 5.3
APPLIES TO
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbnosurvey kbarchive kbbug kbfix kbwin2000presp4fix kbqfe kbhotfixserver KB325551

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