You May Not Be Able to Log On to Windows XP with Cached Credentials

View products that this article applies to.

This article was previously published under Q325572

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SYMPTOMS

You may not be able to log on to a Windows XP-based computer by using cached credentials.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size     File name      Platform
   -----------------------------------------------------------------
   23-Jul-2002  21:25  5.1.2600.49  218,112  Rasapi32.dll   x86
   23-Jul-2002  21:25  5.1.2600.49  698,880  Rasapi32.dll   IA64
   19-Jul-2002  10:00  5.1.2600.49  218,112  Wrasapi32.dll  x86

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

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