XADM: The Exchange 2000 Information Store Stops Unexpectedly Because of an Access Violation That Occurs When Converting HTML or RTF Messages

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Article ID: 325743 - View products that this article applies to.
This article was previously published under Q325743
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SYMPTOMS

The Exchange 2000 Server Information Store may stop unexpectedly because of an access violation.

CAUSE

This problem occurs because of a logic error in the code that converts Hypertext Markup Language (HTML) and Rich Text Format (RTF) messages in the Exchange 2000 information store.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Information store

The English version of this fix has the file attributes (or later) that are listed in the following table.
   File name      Version
   ------------------------------
   Store.exe      6.0.5771.26
   Ccmproxy.dll   6.0.5771.26
   Davex.dll      6.0.5771.26
   Drviis.dll     6.0.5771.26
   Dsaccess.dll   6.0.5771.26
   Dscmsg.dll     6.0.5771.26
   Ese.dll        6.0.5771.26
   Eseperf.dll    6.0.5771.26
   Eseperf.hxx    6.0.5771.26
   Eseperf.ini    6.0.5771.26
   Excdo.dll      6.0.5771.26
   Eximap4.dll    6.0.5771.26
   Exmgmt.exe     6.0.5771.26
   Exnntp.dll     6.0.5771.26
   Exoledb.dll    6.0.5771.26
   Expop3.dll     6.0.5771.26
   Exproto.dll    6.0.5771.26
   Exprox.dll     6.0.5771.26
   Exres.dll      6.0.5771.26
   Exsmtp.dll     6.0.5771.26
   Exsp.dll       6.0.5771.26
   Exwmi.dll      6.0.5771.26
   Febecfg.dll    6.0.5771.26
   Iisif.dll      6.0.5771.26
   Iisproto.dll   6.0.5771.26
   Imap4be.dll    6.0.5771.26
   Imap4evt.dll   6.0.5771.26
   Imap4fe.dll    6.0.5771.26
   Imap4svc.dll   6.0.5771.26
   Inproxy.dll    6.0.5771.26
   Jcb.dll        6.0.5771.26
   Mad.exe        6.0.5771.26
   Madmsg.dll     6.0.5771.26
   Mdbmsg.dll     6.0.5771.26
   Mdbsz.dll      6.0.5771.26
   Msgtrack.dll   6.0.5771.26
   Nntpex.dll     6.0.5771.26
   Pcproxy.dll    6.0.5771.26
   Phatcat.dll    6.0.5771.26
   Pop3be.dll     6.0.5771.26
   Pop3evt.dll    6.0.5771.26
   Pop3fe.dll     6.0.5771.26
   Pop3svc.dll    6.0.5771.26
   Protomsg.dll   6.0.5771.26
   Tokenm.dll     6.0.5771.26
   X400prox.dll   6.0.5771.26
				
NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

Properties

Article ID: 325743 - Last Review: October 26, 2013 - Revision: 1.3
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB325743

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