Excel 2000: Shared Workbook Quits Unexpectedly When You Try to Save

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This article was previously published under Q326093

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SYMPTOMS

When you open or save a shared Microsoft Excel 2000 workbook, Excel may quit unexpectedly, and you may receive the following error message:

Excel has generated errors and will be closed by Windows.

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CAUSE

This problem may occur if the workbook contains custom views, and one or more of these views contains a multiple of 10 page breaks (10, 20, 30, and so on).

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date           Time  Version    Size       File name     
   -------------------------------------------------------
   02-Dec-2002  21:14                  1,680,004  Excel.msp
   02-Dec-2002  21:43                  4,315,740  Excel_admin.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date           Time  Version    Size       File name     
   -------------------------------------------------------
   27-Nov-2002 18:30:42 9.0.0.7125 7,163,949   Excel.exe

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