Article ID: 326460 - View products that this article applies to.
This article was previously published under Q326460
If you try to start the Background Intelligent Transfer Service (BITS) service on a Windows 2000-based computer on which Terminal Services is installed, you may experience the following symptoms:
This behavior may occur if the Terminal Services service is disabled.
By default, when the Terminal Services component is installed, the startup type for the Terminal Services service is set to Automatic. If an administrator changes the service's startup type to Disabled, the BITS service does not start.
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
To work around this issue, use one of the following methods (as appropriate to your situation).
Method 1: Configure the Terminal Services Service to Start AutomaticallyTo configure the Terminal Services service to start automatically, follow these steps:
Method 2: Remove Terminal ServicesIf you do not need Terminal Services, or if it is not in use on the server, remove Terminal Services. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
The issue described in "Symptoms" section of this article may also occur after you install Microsoft Software Update Services (SUS) 1.0 or the Automatic Updates 2.2 client on a Windows 2000 Server-based computer with Terminal Services installed.
For additional information about SUS, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322365/EN-US/ )Server Requirements and Recommendations for Installing Microsoft Software Update Services