Article ID: 326529 - View products that this article applies to.
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If you try to insert the address of an Outlook contact into a Word document, one or more of the following symptoms may occur:
This behavior may occur if the Messaging Application Programming Interface (MAPI) component is damaged or corrupted.
MAPI is a Microsoft Windows interface that permits components to connect to mail servers, custom address books, and rich storage.
To resolve this issue, run the Fixmapi.exe utility. To do this, follow these steps:
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