Article ID: 326668 - View products that this article applies to.
This article was previously published under Q326668
Microsoft has released Microsoft Office 2000 Service Pack 3 (SP-3). This article describes the issues that are fixed in Outlook 2000 by Office 2000 SP-3.
For more information about how to download and install the Office 2000 SP-3, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/326585/ )Description of the Office 2000 Service Pack 3
Outlook 2000 Issues Fixed by Office 2000 SP-3Office 2000 SP-3 fixes the issues that are described in the following Microsoft Knowledge Base articles:
(http://support.microsoft.com/kb/279121/ )You receive a "Write operation failed" error message when you publish calendar free-and-busy information from Outlook 2000 Service Release 1 (SR-1)
(http://support.microsoft.com/kb/291791/ )Outlook update for Java permissions security
(http://support.microsoft.com/kb/235309/ )Outlook e-mail attachment security update
(http://support.microsoft.com/kb/303833/ )The Outlook View Control exposes unsafe functionality
(http://support.microsoft.com/kb/276257/ )List of issues fixed in Office 2000 Service Pack 2
(http://support.microsoft.com/kb/280813/ )Unknown error when accepting a meeting request
(http://support.microsoft.com/kb/254714/ )Sort method may sort incorrectly with recurring appointments
(http://support.microsoft.com/kb/268778/ )Office programs ignore system policy when you use Open command
(http://support.microsoft.com/kb/289584/ )Outlook does not prompt to send update when you select or clear "Allow external attendees" check box
(http://support.microsoft.com/kb/319727/ )Files that are generated in RTF display attachments as blank icons
(http://support.microsoft.com/kb/290669/ )You receive an error message when you save an appointment item in the Calendar view
(http://support.microsoft.com/kb/271562/ )HTML messages with pictures do not print correctly after you install Internet Explorer 5.5 S271562 or 6.0
(http://support.microsoft.com/kb/273832/ )Mail item with file name that contains uppercase DBCS characters cannot be opened from local file system
(http://support.microsoft.com/kb/272062/ )Error message when you use the Outlook object model CreateItemFromTemplate method
(http://support.microsoft.com/kb/272320/ )The NewInspector event may not fire for a single occurrence of a recurring appointment
(http://support.microsoft.com/kb/273670/ )The Outlook object model does not add or remove contacts to your distribution
(http://support.microsoft.com/kb/273835/ )POP3 messages are lost if Outlook does not save the messages to the Inbox
(http://support.microsoft.com/kb/304849/ )You cannot receive a new e-mail notifications in Outlook 2000 when you use the Network Address Translation
(http://support.microsoft.com/kb/275451/ )The Outlook Personal Folders (.pst) Backup add-in causes Outlook to quit on the Japanese version of Windows Me
(http://support.microsoft.com/kb/277901/ )DCR: The LDAP provider places the common name attribute in the "PR_DISPLAY_NAME" property
(http://support.microsoft.com/kb/279213/ )Outlook 2000 creates larger messages than Outlook 98 when you use the same custom form
(http://support.microsoft.com/kb/279410/ )A second initial is added to the contact name when you create a contact from a global address list
(http://support.microsoft.com/kb/280332/ )Outlook sends HTML messages to the Internet when you use an Exchange 2000 mailbox
(http://support.microsoft.com/kb/281284/ )Error message: The name or distribution list has been deleted and is no longer valid
(http://support.microsoft.com/kb/281459/ )Outlook stops responding when you import more than 255 attendees from a .SC2 file
(http://support.microsoft.com/kb/282454/ )The Lotus cc:Mail archive importer stops responding when you import
(http://support.microsoft.com/kb/283191/ )(IMO) Outlook stops responding when you click the Inbox
(http://support.microsoft.com/kb/284977/ )Secure messaging enhancements information
(http://support.microsoft.com/kb/285129/ )Error message: The form you have selected...cannot be displayed, please contact your administrator
(http://support.microsoft.com/kb/285164/ )Outlook stops responding when you use the SHIFT key to select the 122nd entry in an address book
(http://support.microsoft.com/kb/287094/ )Outlook 2000 users cannot send encrypted mail to Exchange Server 5.0 users
(http://support.microsoft.com/kb/288369/ )Hyperlink to executable file opens in Outlook with security update applied
(http://support.microsoft.com/kb/291343/ )"Explorer.exe has generated errors" error message when you click the "Properties" of Outlook 2000 or search for files or folders
(http://support.microsoft.com/kb/293453/ )Access violation occurs when a delegate updates a meeting without access to a Contacts folder
(http://support.microsoft.com/kb/296384/ )Outlook clients in Internet Only mode do not send IMAP 'LOGOUT' command to end server session
(http://support.microsoft.com/kb/297161/ )Invalid parameter error message when you post an item with an attachment
(http://support.microsoft.com/kb/298364/ )The "Get a Digital ID" button includes the name and e-mail address in the generated URL
(http://support.microsoft.com/kb/299380/ )Error message: The messaging interface has returned an unknown error
(http://support.microsoft.com/kb/300654/ )You cannot export a single day from your calendar
(http://support.microsoft.com/kb/302852/ )Item count incorrect for messages with modified permission
(http://support.microsoft.com/kb/303671/ )Service Release 1 (SR-1) cannot find recipients certificates
(http://support.microsoft.com/kb/303710/ )Fields are empty when you set the Internet E-mail service as user-defined
(http://support.microsoft.com/kb/303851/ )Message appears to remain in your Outbox when you reply to a message in a team or group mailbox
(http://support.microsoft.com/kb/304087/ )Contact distribution lists display incorrectly in Outlook 2000 when it is on a computer that is running Windows 98 or Windows Millennium
(http://support.microsoft.com/kb/305375/ )Recipients do not receive attachments that have an .msg extension
(http://support.microsoft.com/kb/305696/ )VBA events may not work after print preview
(http://support.microsoft.com/kb/306630/ )Personal distribution lists that contain hyphens do not resolve properly
(http://support.microsoft.com/kb/307810/ )Message headers do not synchronize as expected
(http://support.microsoft.com/kb/308453/ )Outlook MAPI message store cannot handle free threaded access when Mspst32.dll is used
(http://support.microsoft.com/kb/315964/ )Dr. Watson error when you open an Outlook form template shortcut
(http://support.microsoft.com/kb/317944/ )The "NewInspector" event does not start consistently after you install the Outlook E-mail Security Update
(http://support.microsoft.com/kb/317975/ )The NewInspector event does not run when you click the Next or Previous buttons
(http://support.microsoft.com/kb/318305/ )Outlook stops responding when you try to view a calendar
(http://support.microsoft.com/kb/318515/ )Cannot access attachments
(http://support.microsoft.com/kb/318699/ )The Winmail.dat fle is added to an Outlook 2000 e-mail message that was sent from Outlook 97 with RTF
(http://support.microsoft.com/kb/318743/ )You cannot quickly search for contacts in a mailbox that is on a different Exchange 2000 information store
(http://support.microsoft.com/kb/318794/ )Outlook stops responding with 100 percent CPU if you change the language on the taskbar
(http://support.microsoft.com/kb/318927/ )You receive an error message if you open a public folder that has an OWA page as the default home page
(http://support.microsoft.com/kb/319767/ )Outlook displays a new contact name incorrectly
(http://support.microsoft.com/kb/320511/ )Outlook can generate an access violation when a meeting request is processed in the Inbox
(http://support.microsoft.com/kb/321179/ )You may receive reminders later than you should
(http://support.microsoft.com/kb/324130/ )The "Clear Cache" button does not clear the forms cache
(http://support.microsoft.com/kb/306678/ )Outlook stops responding (crashes) when you change a folder after you reset the toolbar
(http://support.microsoft.com/kb/285927/ )Outlook 2000 does not support the UPN logon method outside of a Windows 2000 domain
(http://support.microsoft.com/kb/286235/ )The Exchange client extension "IExchExtCallBack::SetRecipients" call does not update the user interface
(http://support.microsoft.com/kb/309112/ )Outlook body part handling strips carriage returns from messages incoming from AUTODIN
(http://support.microsoft.com/kb/313523/ )How to send a custom form without TNEF
(http://support.microsoft.com/kb/282969/ )The CPU runs at 100 percent if you hold down the left mouse button
(http://support.microsoft.com/kb/287525/ )You cannot access a custom form if you use the Outlook object model
(http://support.microsoft.com/kb/306461/ )Command-line parameter -c <form name> does not work with Turkish regional settings
(http://support.microsoft.com/kb/312620/ )S/MIME Signed message (opaque) messages are sent as S/MIME Signed (clear) messages in Outlook 2000
(http://support.microsoft.com/kb/316113/ )(IMO) IMAP header view does not contain "To" and "Sent" fields
(http://support.microsoft.com/kb/316377/ )The "Startup" event is not invoked when you receive the tip of the day at startup
(http://support.microsoft.com/kb/299650/ )Cannot save multiple attachments to long paths
(http://support.microsoft.com/kb/316390/ )Outlook uits when you access a Lotus cc:Mail address book from the Outlook object model
(http://support.microsoft.com/kb/316436/ )You receive a "Host not found" error when you open a URL link in an RTF or plain text message
(http://support.microsoft.com/kb/316924/ )You can recall DL message although you are not the original sender
(http://support.microsoft.com/kb/317849/ )Outlook quits with an access violation when you click "Exit" or "Exit and Log Off"
(http://support.microsoft.com/kb/319238/ )(IMO) The IMAP password is not retained in the same Outlook session
(http://support.microsoft.com/kb/321931/ )You cannot maximize Outlook if the "Opening Mail Attachment" dialog box opens while Outlook 2000 is minimized
(http://support.microsoft.com/kb/323634/ )AutoCompact compacts a small amount of data in a .pst file
Additional Issues That Are Fixed by Office 2000 SP-3The following issues are also fixed by Office 2000 SP-3.
Outlook 2000 Does Not Block Some File Type Extensions by DefaultAfter you install Office 2000 SP-3, the following file types are blocked by Microsoft Outlook 2000 when they are sent as message attachments:
For more information about how Outlook 2000 handles blocked file types, click the following article numbers to view the articles in the Microsoft Knowledge Base:
Extension File type ------------------------------------------------------- .app Visual FoxPro Application .fxp Visual FoxPro Compiled Program .prg Visual FoxPro Program .mdw Microsoft Access workgroup information .mdt Microsoft Access workgroup information .ops Office XP settings .ksh Unix shell extension .csh Unix shell extension
(http://support.microsoft.com/kb/318515/ )Cannot access attachments
(http://support.microsoft.com/kb/262631/EN-US/ )Information about the Outlook E-mail Security Update
You Cannot Maximize Microsoft Outlook Again If the 'Opening Mail Attachment' Dialog Box Opens When Outlook Is MinimizedYou cannot open a minimized instance of Outlook again if the Opening Mail Attachment dialog box opens. The dialog box does not appear for the user, and the only time that you can maximize Outlook again is if you switch tasks in the Task Manager.
You Can Use a Message Recall for a Distribution List Message When You Are Not the Original SenderYou can recall a message that was sent from a distribution list (DL) even though you are not the original sender of the message.
Advanced Security Problem on Windows XPWhen you use Outlook 2000 on Windows XP and are using advanced security (from Microsoft Exchange), you may not be able to automatically enroll and you do not receive an error message.
Personal Folder (.pst) Files Auto-Compact Only Runs for a Short PeriodWhen a large amount of data has been deleted from an Outlook 2000 personal folders (.pst) file, Auto-Compact will only compact a very small amount of the file.
Recipients With Addresses That Have More Than 255 Characters Are TruncatedIf you type a combination of addresses in the To box that are longer that 256 characters in Outlook to send a message to multiple recipients, the addresses may be truncated.
The Insert As Shortcut Feature Does Not Work With Encrypted MessagesWhen you use the Insert as Shortcut feature in an encrypted message, it does not work as expected. The shortcut does not reach the recipient, and the body of your message is empty when it is received.
You Receive an Error Message When You Save a Read-Only Post Item with an Attachment to a Local DiskIf you open a read-only post item which also contains a file attachment in the Japanese version of Outlook 2000, you may receive the following error when you try to save the post as an .msg file:
You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.
You Can Obtain the Microsoft Windows NT Domain Logon Credentials Through the Outlook:// URLThe “outlook://” protocol can be used through HTML to expose the Windows NT Domain logon credentials even when Microsoft Internet Explorer is set to prompt before sending credentials.
A (S/MIME) Signed-Only Message (Opaque) Message Is Sent As a S/MIME Signed-Only with Multipart (Clear) MessageWhen you send a Secure/Multipurpose Internet Mail Extension (S/MIME) Signed-Only message (opaque) message, the message that is actually sent is a S/MIME Signed-Only with multipart (clear) message.
The Outlook Attachment Security Is Bypassed If You Add a Period to a File NameWhen you receive a message attachment that has a period added to the end of the file type information, the Outlook file attachment security features may fail.
Deleted Attachments Are Sent After They Are Removed from a MessageWhen you send an encrypted Rich Text Format (RTF) message with an attachment to a recipient that is not security enabled, you receive a prompt to cancel or send the message unencrypted. If you cancel the dialog box, delete the attachment, and send the message, the recipient receives the attachment as expected.
Digitally Signed Messages Open Slowly When You Are Offline and DisconnectedIf you open a digitally signed message while you are offline and disconnected from the network, and the CRL Checking option is turned on (enabled), it may take longer then expected for the message to open
The CPU Spikes at 100 Percent When You Hold Down the Left Mouse ButtonIf you hold down the left mouse button down for more then a few seconds in Outlook 2000 running on Windows 2000, the CPU goes to 100 percent.
The Encryption Icon Is Removed from a Message When You Forward the Message, Save the Message, or Reply to the MessageWhen you receive an encrypted message and save the message, forward the message, or reply to the message, the Encryption icon on the message that you originally received changes.
Inbox Assistant Rules Are Missing After You UpgradeWhen you use a version of Microsoft Outlook that uses Inbox Assistant Rules (for example, Microsoft Outlook for Macintosh) to set up rules for your mailbox, and you upgrade the rules by accessing your mailbox from Outlook 2000, your rules are missing or you cannot edit them if you go back to the computer that is running the Inbox Assistance Rules.
You Cannot Open Messages That Are Sent to Contacts That Are Grouped by CategoryE-mail recipients cannot open messages when they are sent to contacts that are grouped by category.
MS-TNEF Encapsulation Included When Attachment Sent to Non-Exchange Recipient Listed in Global Address ListIf you use Outlook 2000 to send an attached message to a contact that was copied from the Global Address List, the message exits in the Exchange Internet Mail Service encoded in a format that only Microsoft e-mail clients understand. The resulting messages received by non-Microsoft e-mail clients vary with the foreign system, but e-mail clients may see the attachments as garbled text or random filenames with a .DAT file name extension.
Outlook 2000 Stops Responding When You Use the Outlook Bar to Reach Secure ShareWhen you use an Outlook Bar shortcut to access a share by using NTFS file system-Permission, Outlook 2000 may stop responding if you do not have permissions to the folder.
Both the Username and Password Are Included in Office Watson Error ReportsBoth the username and password are included in Office Watson error reports for Internet e-mail accounts that include Microsoft MSN Hotmail.
IMAP Logon Defaults the Focus to the 'User Name' FieldIf you configure an Internet Message Access Protocol (IMAP) profile in Outlook 2000, and then click to clear the Remember Password check box, the focus is on the User Name field instead of the Password field when you try to log on to the IMAP server. This may be a security issue if you start to type your password in the User Name field.
The Archived Certificate That Is Used to Sign a Message Is Not Sent with the MessageOutlook 2000 may use an archived certificate to sign a message, but the certificate is not sent with the message.
Error Message That References the Rtfhtml.dll File in Outlook 2000When you use Outlook 2000 on a system that is running Microsoft Windows XP, Outlook 2000 may stop responding (hang) with an error message that references the Rtfhtml.dll file.
NOTE: This issue does not occur as a result of running Outlook 2000 on Windows XP. A similar error message may also occur when Outlook 2000 is running on other operating systems.
Outlook 2000 Stops Responding If the Preferred Public Folder Server Is Unavailable and a Failover OccursIf you quit Outlook 2000 after a failover occurs when you try to access a preferred Public Folder server that is unavailable, Outlook 2000 may stop responding.