The All Day Event reminder time is not set to 18 hours

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Article ID: 326698 - View products that this article applies to.
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Symptoms

When you view the Calendar in the 1-Day view in Microsoft Outlook 2002, there is an area above the daytimer part of the calendar and below the date label. If you double-click this area, a New All Day Event starts with a reminder set for 18 hours. However, if you double-click this area for a future date that is at least 18 hours away from the current days date, the New All Day Event starts with a reminder of 15 minutes instead of for 18 hours.

If you start the New All Day Event from any other menu, the default reminder will be for 18 hours for the future date as expected.

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date        Time   Size       File name     
   -----------------------------------------------
   17-Sep-2002 05:06  2,121,536  Outlook.msp
   17-Sep-2002 05:46  4,065,280  Outlook_admin.msp
				
After the hotfix is installed, the global version of this fix will have the file attributes (or later) that are listed in the following table:
   Date        Time   Version     Size       File name     
   ------------------------------------------------------
   16-Aug-2002 16:05  10.0.4413.0   346,696  Exsec32.dll
   08-Aug-2002 22:22  10.0.4406.0   137,800  Impmail.dll
   08-Aug-2002 22:22  10.0.4406.0   539,208  Outlcm.dll
   12-Sep-2002 22:52  10.0.4510.0 6,310,472  Outllib.dll
   12-Sep-2002 22:52  10.0.4510.0    92,744  Outlmime.dll
   08-Aug-2002 22:22  10.0.4406.0   121,416  Outlph.dll
				

Workaround

Follow these steps to work around this problem:
  1. On the Actions menu, click New All Day Event.
  2. On the Context menu, click New All Day Event while you have your pointer over the time vertical tape.
  3. Create an appointment item, and then click All Day Event.
  4. Use the following code to create the All Day Event:
    Sub TestAllDayEvent()
    
    Set TestOLapp = CreateObject("Outlook.Application")
    Set TestAllDayItem = TestOLapp.CreateItem(olAppointmentItem)
    
    With TestAllDayItem
    .Subject = "Test of ALL DAY EVENT"
    .Location = "Test Cell"
    .Start = "2002/07/10"
    .End = "2002/07/10"
    .AllDayEvent = True
    .BusyStatus = olBusy
    ' Const olFree = 0
    ' Const olTentative = 1
    ' Const olBusy = 2
    ' Const olOutOfOffice = 3
    .Body = "Test of All Day Event"
    ' 18 Hours = 1080 minutes
    .ReminderMinutesBeforeStart = 1080
    
    End With
    
    TestAllDayItem.Display
    
    End Sub
    				

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Properties

Article ID: 326698 - Last Review: October 25, 2013 - Revision: 2.0
Applies to
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbofficexppresp3fix kbbug kbfix KB326698

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