Article ID: 326992 - View products that this article applies to.
This article was previously published under Q326992
Outgoing Simple Mail Transfer Protocol (SMTP) mail messages are not sent and become backed up in SMTP queues. Incoming mail services are not affected.
This behavior may occur if both of the following conditions are true:
To resolve this issue, configure your SMTP virtual server to use the IP address of your ISP's DNS server. To do this, follow these steps:
For more information about Exchange technical resources, visit the following Microsoft Web site:
Exchange Server Technical Resources
Contact us for more help
Connect with Answer Desk for expert help.