You cannot start the Connector for Lotus Notes

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Article ID: 327018 - View products that this article applies to.
This article was previously published under Q327018
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SYMPTOMS

When you try to start the Microsoft Exchange Connector for Lotus Notes, the connector does not start. Events similar to following may be logged in the Event Log:
Event Type: Error
Event Source: MSExchangeNOTES
Event Category: Exchange to Notes
Event ID: 41205
Date: 07/12/2000
Time: 4:20:00 PM
User: N/A
Computer: TBILL01
Description: Cannot find Notes INI file. Ensure NOTES.INI in ExchConn subdirectory or on PATH.
Event Type: Error
Event Source: MSExchangeNOTES
Event Category: Exchange to Notes
Event ID: 64210
Date: 07/12/2000
Time: 4:20:00 PM
User: N/A
Computer: TBILL01
Description: Unable to connect to the Notes Server noteserver1/notesdom.

RESOLUTION

To resolve this issue, follow these steps:
  1. Make sure that the path to the Notes.ini file is configured in the search path.

    To add the location of Notes.ini to the Windows 2000 search path, follow these steps:
    1. Click Start, click Run, type cmd in the Open box, and then press ENTER.
    2. At the command prompt, type path C:\Lotus\Notes %path%, and then press ENTER.

      NOTE: The usual location of the Notes.ini file is the C:\Lotus\Notes folder. Verify the exact location on your computer before you modify the search path.
    3. Type exit, and then press ENTER.

      The command prompt window closes.
  2. Verify that the Connector for Lotus Notes points to the correct location of the Notes.ini file. To do so, follow these steps:
    1. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
    2. Click the Connectors object, right-click Connector for Lotus Notes (server_name), and then click Properties.
    3. On the General tab, verify that Notes INI file location box displays the full path and file name of the Notes.ini file. To designate a different location, click Modify, and then modify the path and file name.

      NOTE: You must type the path, and then type the file name itself, for example, C:\Lotus\Notes\notes.ini. If you do not type the file name after the path, the second event listed in the "Symptoms" section of this article is logged in the Event log when you try to start the connector.
    4. Click OK to close the Properties dialog box.

MORE INFORMATION

Microsoft continues to update the tools that support interoperability among Lotus Domino R5 and Lotus Domino 6, Microsoft Exchange Server 2003, and Microsoft Windows Server 2003 Active Directory. The updated tools for Lotus Domino replace the following tools that are included with Exchange Server 2003 and with Microsoft Exchange Server 2003 Service Pack 2:
  • Exchange Connector for Lotus Notes
  • Calendar Connector for Lotus Notes
  • Migration Wizard for Lotus Notes
To obtain these tools and to obtain guidance and additional resources, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/interopmigration/bb403105.aspx
These updated tools provide additional functionality and address several issues that customers reported with earlier versions of the tools.

Properties

Article ID: 327018 - Last Review: November 5, 2007 - Revision: 2.3
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
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