PPT2000: File Name Extensions Are Missing When You Send Your Presentation As an E-mail Attachment If You Use ODMA

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This article was previously published under Q327042

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SYMPTOMS

When you send your PowerPoint presentation as an attachment in an e-mail message (on the File menu, point to Send to, and then click Mail Recipient (as Attachment), the .ppt extension may be missing from the file name of your attached presentation.

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CAUSE

This problem occurs if you open the presentation from an Open Document Management API (ODMA) program. In this scenario, PowerPoint does not add .ppt to the file name of the attachment when it retrieves the file name from the ODMA interface.

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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. This fix should have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date           Time  Version      Size       File name
--------------------------------------------------------
22-Nov-2002   16:09  n/a              1,804  Hotfix.txt
07-Nov-2002   22:25  n/a          1,113,088  Powerpnt.msp
07-Nov-2002   23:06  n/a          2,188,800  Powerpnt_Admin.msp
07-Nov-2002   22:53  n/a              2,928  Readme.txt

After the hotfix is installed, this fix will have the file attributes (or later) that are listed in the following table.

Date          Time  Version       Size       File name
----------------------------------------------------------

29-Sep-2002   23:05  9.0.0.6926   4,255,796  Powerpnt.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

ODMA is an interface that provides a method for programs to integrate with clients from document management systems (DMS). With ODMA, you can transparently access a DMS from a desktop program.

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