OL2002: Broken Parser for Italy Phone Numbers in Outlook Contacts

Article translations Article translations
Article ID: 327317 - View products that this article applies to.
This article was previously published under Q327317
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

When you edit a phone number for a contact in Italy or Vatican City, the country code and area code are incorrectly parsed as being part of the local phone number and an extra country code +39 is appended in front of the telephone number.

The following is an example of incorrectly parsed numbers:

3 digit area code/7 digit local phone: (051) 2095701 (valid number in Bologna, Italy)
4 digit area code/6 digit local phone: (0444) 221111 (valid number in Vicenza, Italy)
This update was first included in Office XP Service Pack 3. For additional information about the latest service pack for Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack

RESOLUTION

To resolve this problem, obtain the Microsoft Office XP Service Pack 2 (SP-2) Update: . For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
Q325671 Overview of the Office XP Service Pack 2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 327317 - Last Review: February 27, 2014 - Revision: 2.3
APPLIES TO
  • Microsoft Outlook 2002 Service Pack 1 (SP-1)
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB327317

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com