Article ID: 327317 - View products that this article applies to.
This article was previously published under Q327317
This article has been archived. It is offered "as is" and will no longer be updated.
When you edit a phone number for a contact in Italy or Vatican City, the country code and area code are incorrectly parsed as being part of the local phone number and an extra country code +39 is appended in front of the telephone number.
The following is an example of incorrectly parsed numbers:
3 digit area code/7 digit local phone: (051) 2095701 (valid number in Bologna, Italy)
4 digit area code/6 digit local phone: (0444) 221111 (valid number in Vicenza, Italy)
This update was first included in Office XP Service Pack 3. For additional information about the latest service pack for Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/307841/ )How to obtain the latest Office XP Service Pack
To resolve this problem, obtain the Microsoft Office XP Service Pack 2 (SP-2) Update: . For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/Q325671/EN-US/ )Overview of the Office XP Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Contact us for more help
Connect with Answer Desk for expert help.