Workbook is slow to open in Excel 2002

Article translations Article translations
Article ID: 327365 - View products that this article applies to.
This article was previously published under Q327365
Expand all | Collapse all

On This Page


When you open an Excel 2002 workbook, it may take a long time before the workbook opens.


This issue may occur if the workbook contains a large number of VLOOKUP formulas.


Service Pack Information

This problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time     Size        File name
   20-Jan-2003  19:36    12,679,436  Excel.msp
   20-Jan-2003  20:20    15,011,604  Excelff.msp

After the hotfix is installed, the English version of this fix should have the following file attributes or later:
   Date          Time       Version       Size       File name     
   17-Jan-2003   10:17:58   10.0.4914.0   9177672    Excel.exe

By default the fix is on. However, you can turn the fix off. Follow these steps:
  1. Locate and then click the following key in the registry:
  2. On the Edit menu, point to New, and then click DWord.
  3. Type QFE_Charlotte, and then press ENTER.
  4. On the Edit menu, click Modify.
  5. Type 1, and then click OK.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.


Article ID: 327365 - Last Review: February 1, 2007 - Revision: 3.7
  • Microsoft Excel 2002 Standard Edition
kbautohotfix kbhotfixserver kbqfe kbservicepack kbstoprespond kbperformance kbofficexppresp3fix kbofficexpsp2fix kbofficexppresp2fix kboffice2000sp3fix kboffice2000presp3fix kbbug kbfix KB327365

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from