Specifying the number of copies in a printer template does not work

Article translations Article translations
Article ID: 327708 - View products that this article applies to.
This article was previously published under Q327708
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

If you use a custom printer template and you specify the number of copies in the IE:TEMPLATEPRINTER element behavior, the value for the number of copies is ignored.

CAUSE

Internet Explorer does not update its internal DEVMODE structure. This structure is used to initialize the Print dialog box.

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
328548 How to obtain the latest Internet Explorer 6 service pack
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
DateTimeVersionSizeFile name
13-Aug-200216:456.0.2720.900230,400Iepeers.dll

WORKAROUND

If you cannot apply the hotfix, the only workaround is to write the template so that your program generates the copies instead of the printer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Internet Explorer 6 Service Pack 1.

Properties

Article ID: 327708 - Last Review: February 27, 2014 - Revision: 4.11
APPLIES TO
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Media Center Edition
    • Microsoft Windows XP Tablet PC Edition
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix kbqfe kbie600presp1fix kbie600sp1fix kbdhtml kbhotfixserver KB327708

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com