Article ID: 328084 - Last Review: February 20, 2007 - Revision: 2.4

XADM: A Store Access Violation Occurs in ntdll!RtlTryEnterCriticalSection

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This article was previously published under Q328084
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SYMPTOMS

When you use Exchange 2000 Server, an access violation may occur with a stack that is similar to: 
0:096> kb
ChildEBP RetAddr  Args to Child
12cbf0c0 61d6125a 103afc38 00593c2f 103afc38 ntdll!RtlTryEnterCriticalSection+0xf
12cbf0c8 00593c2f 103afc38 00000000 03111028 EXOSAL!I_TryEnterCriticalSection+0xb
12cbf0f8 0059388b 010d907c 02111540 0112f498 store!MDB__EcPublishSpecific+0xd3
12cbf11c 00593ab8 00000000 031168d0 00000000 store!MDB__EcPublishAllUnpub+0x4d
12cbf40c 0041687f 02114e38 02114e40 02114e28 store!MDB__EcPublish+0x7a
12cbf430 00403c5c 0310e8a0 007ea679 020d5b7d store!NEVT__EcPublish+0xe9
12cbf450 0049f4ad 00000000 12cbf450 00000000 store!JSES__EcCommitTransaction+0x3c8
12cbf670 004a0a76 12cbf77c 12cbf72c 12cbf7a8 store!OMSG__EcDeliver+0x130d
12cbfaa8 004a00a2 12cbfb38 ffffffff 00000000 store!EcLocallyDeliverMsg+0x148f
12cbfac8 60ed4dbd 12cbfb38 ffffffff 00000000 store!EcDoLocalDeliveryOp+0x4d
12cbfae4 60ed4596 00000068 12cbfb38 ffffffff EXSMTP!CMdbLogon__HrDoLocalDelivery+0x2f
12cbfca0 60ed40c9 00001e46 020fe270 12cbfcf4 EXSMTP!COmsgWrapper__HrDoLocalDelivery+0x470
12cbff0c 60ed1e77 0a83302c 020d0e68 032a9a08 EXSMTP!misfnDoLocalDelivery+0x323
12cbff28 60ed25cc 0a83302c 020d0e68 010c7e10 EXSMTP!Dispatch+0x142
12cbff48 60ed2491 0a83302c 020d0e68 77e82ee0 EXSMTP!CMdb__DefaultMdbQueueThreadRoutine+0x368
12cbff78 004ef1b0 00000001 77e82ee0 0000001a EXSMTP!CMdb__MdbQueueThreadRoutine+0x2e4
12cbff8c 61bd12c4 00000000 00000000 00000001 store!TI__Invoke+0xad
12cbffb4 77e837cd 040ebe00 00000001 00000001 MDBTASK!MdbTaskPoolThread+0x1c
00000001 00000000 00000000 00000000 00000000 KERNEL32!BaseThreadStart+0x52
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RESOLUTION

To resolve this problem, obtain the post-Exchange 2000 Server Service Pack 3 (SP3) Messaging Database (MDB) patch. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
329882  (http://support.microsoft.com/kb/329882/EN-US/ ) XGEN: Post-Exchange 2000 Server Service Pack 3 Messaging Database Fixes That Are Available

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
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Keywords: 
kbhotfixserver kbqfe kbbug kbexchange2000presp4fix kbfix kbqfe KB328084
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