"Error 1325 - File name is not a valid short file name" error message after you reinstall Office to a new drive

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This article was previously published under Q328162

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SYMPTOMS

When you try use the Add or Remove Programs tool in Control Panel to remove Office XP or make changes to your Office XP installation, you may receive the following error message:

Error 1325 - File name is not a valid short file name.

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CAUSE

This issue may occur if you have reinstalled Office XP on a new drive after you moved or removed the drive in which Office XP was originally installed.

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RESOLUTION

To resolve this issue:

Download and install the Windows Installer Cleanup Utility. For additional information about how to download and install the Windows Installer Cleanup Utility, click the following article number to view the article in the Microsoft Knowledge Base:
290301 (http://support.microsoft.com/kb/290301/ ) Description of the Windows Installer CleanUp Utility
Click Start, point to All Programs, and then click Windows Install Clean Up.
From the list of installed programs, click Microsoft Office XP , and then click Remove. Note that the exact name of this entry may vary.
Click OK to confirm the removal, and then click Exit.
Restart your computer, and then install Office XP.