SMS: Makecoll.exe Does Not Work After You Install the Hotfix Rollup Package or Systems Management Server 2.0 Service Pack 5

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Article ID: 328193 - View products that this article applies to.
This article was previously published under Q328193
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SYMPTOMS

When you run Makecoll.exe against a Microsoft Systems Management Server (SMS) 2.0 Service Pack 5 site or a site that has Service Pack 4 and the Hotfix Rollup Package (Q323206) installed, Makecoll.exe may not work, and you may receive the following error message:
ERROR: Could not store new collection in the repository. You probably do not have permission to create collections.
Additionally, lines that are similar to the following lines may appear in the Smsprov.log file:
E:\opalsp2\sdk_provider\nt\smsprov\SspSecurityExtractor.h(109) : Client connected without impersonation activated, cannot retrieve group membership.
 Set the impersonation level to impersonate in the client program.
E:\opalsp2\sdk_provider\nt\smsprov\SspSqlSourceExtractor.h(213) : Unable to connect to SQL Source!
				

CAUSE

This behavior occurs because SMS and the Windows Management Instrumentation (WMI) SMS Provider enforce a strong security model. As a result, the SMS Provider uses the impersonation method. However, Makecoll.exe was not originally compiled by using the impersonation method. This hotfix changes the Distributed Component Object Model (DCOM) impersonation level of Makecoll.exe to Impersonate.

For additional information about impersonation and Makecoll.exe, click the following article number to view the article in the Microsoft Knowledge Base:
294278 SMS: The Security Settings in the Source Code for the SDK Sample Programs Need Adjustment

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size     File name
   -----------------------------------------
   27-Aug-2002  15:42  278,528  Makecoll.exe
Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in SMS 2.0.

Properties

Article ID: 328193 - Last Review: February 27, 2014 - Revision: 1.6
APPLIES TO
  • Microsoft Systems Management Server 2.0 Service Pack 5
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbfix KB328193

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