XL2002: Workbook Unexpectedly Closes Immediately After You Open It

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Article ID: 328196 - View products that this article applies to.
This article was previously published under Q328196
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SYMPTOMS

When you try to open a workbook in Microsoft Excel 2002, the workbook may close immediately.

CAUSE

This problem may occur when all the following conditions are true:
  • Your workbook contains macros, and you enable the macros, or the macros enabled by default.
  • The workbook contains links to other data sources, and you update the links.
  • The workbook contains macros that run automatically (Auto macros).
  • The workbook contains one or more links that cannot be updated.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this fix should have the following file attributes or later:
   Date         Time   Size        File name     
   -----------------------------------------------
   28-Aug-2002  14:11  12,429,096  Excel.msp
   28-Aug-2002  14:34  14,102,528  Excel_admin.msp
				
After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size       File name     
   --------------------------------------------------------
   23-Aug-2002  22:59  10.0.4420.0     9,173,576  Excel.exe 
				
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Properties

Article ID: 328196 - Last Review: October 26, 2013 - Revision: 3.3
APPLIES TO
  • Microsoft Excel 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbofficexppresp3fix kbbug kbfix KB328196

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