SMS Network Discovery Does Not Detect the Operating System If the "RestrictAnonymous=1" Setting Is Being Used

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Article ID: 328358 - View products that this article applies to.
This article was previously published under Q328358
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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SYMPTOMS

Network Discovery does not discover the operating system and version information from client computers that have implemented a
RestrictAnonymous
setting of 1. For additional information about the RestrictAnonymous setting, click the following article number to view the article in the Microsoft Knowledge Base:
246261 How to Use the RestrictAnonymous Registry Value in Windows 2000
For example, the Netdisc.log file contains entries that are similar to these for a client named ComputerName:
ADM: NtBrowser: New name ComputerName found on domain DomainName.
ADM: DNS: Name ComputerName resolved to address IP Address.

ADM: NtBrowser: New name ComputerName found on domain DomainName.
ADM: NtBrowser: Starting to talk to Device ComputerName:
ADM: NtBrowser: Failed to retrieve OS info from device ComputerName due to insufficient access.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name     Platform
   ------------------------------------------------------------------
   01-May-2002  14:20  2.0.1493.4132  204,048  Ad_adm.dll    Alpha
   01-May-2002  14:20  2.0.1493.4132  125,712  Ad_cntrl.dll  Alpha
   01-May-2002  14:20  2.0.1493.4132  125,200  Ad_sim.dll    Alpha
   01-May-2002  14:20  2.0.1493.4132  347,408  Ad_utils.dll  Alpha
   01-May-2002  14:20  2.0.1493.4132   77,584  Netdisc.dll   Alpha
   01-May-2002  14:20  2.0.1493.4132  120,672  Ad_adm.dll    x86
   01-May-2002  14:20  2.0.1493.4132   69,440  Ad_cntrl.dll  x86
   01-May-2002  14:20  2.0.1493.4132   76,128  Ad_sim.dll    x86
   01-May-2002  14:20  2.0.1493.4132  205,776  Ad_utils.dll  x86
   01-May-2002  14:20  2.0.1493.4132   48,112  Netdisc.dll   x86
Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To use this fix, you must add the following registry key to each site server from which Network Discovery runs. This registry change modifies the account credentials under which Network Discovery tries to connect to the clients. The account credentials are changed from using a null account to using Network Abstraction Layer (NAL) to make sure that the account credentials used have appropriate permissions. When using NAL, Network Discovery will first try the SMS site system connection accounts, and then finally the SMS service account. Add the following value and set its data value to 1:
Key:
HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Components\AutoDiscovery

Value:
DisableNullSessions
(REG_DWORD)
Data value: 1

To Install the Hotfix

To install the hotfix, use either of the following methods.

Using the Hotfix Installer

Note This method works on only Intel-based computers.
  1. Copy the hotfix folder structure to a share on your network. The Q328358.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server by using an account with administrator permissions.
  3. On the site server, quit the SMS Administrator console (if it is running).
  4. Start Q328358.exe, and the follow the instructions in the wizard. You can run the program in Quiet mode by using the /s switch.

Using a Manual Installation

  1. Stop the SMS_EXECUTIVE and SMS_SITE_COMPONENT_MANAGER services on the site server, and then quit the SMS Administrator console.
  2. Copy the updated Ad_adm.dll file to the Sms_root_folder\Bin\Platform folder.
  3. Copy the updated Ad_cntrl.dll file to the Sms_root_folder\Bin\Platform folder.
  4. Copy the updated Ad_sim.dll file to the Sms_root_folder\Bin\Platform folder.
  5. Copy the updated Ad_utils.dll file to the Sms_root_folder\Bin\Platform folder.
  6. Copy the updated Netdisc.dll file to the Sms_root_folder\Bin\Platform folder.
  7. Restart the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services.

Properties

Article ID: 328358 - Last Review: February 27, 2014 - Revision: 3.7
APPLIES TO
  • Microsoft Systems Management Server 2.0 Standard Edition
  • Microsoft Systems Management Server 2.0 Service Pack 1
  • Microsoft Systems Management Server 2.0 Service Pack 2
  • Microsoft Systems Management Server 2.0 Service Pack 3
  • Microsoft Systems Management Server 2.0 Service Pack 4
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbsms200presp5fix kbbug kbfix KB328358

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