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Services.exe May Hang When You Restart a Service
Article ID: 328477 - View products that this article applies to.
This article was previously published under Q328477
If you repeatedly start and stop the Logical Disk Manager administrative service, the net start or net stop command may stop responding (hang). This occurs because of a deadlock in Services.exe. If the command does not stop responding, any of the following problems may occur:
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 27-Aug-2002 14:53 5.0.2195.5781 123,664 Adsldp.dll 27-Aug-2002 14:53 5.0.2195.5781 131,344 Adsldpc.dll 27-Aug-2002 14:53 5.0.2195.5781 62,736 Adsmsext.dll 27-Aug-2002 14:53 5.0.2195.6033 358,160 Advapi32.dll 27-Aug-2002 14:53 5.0.2195.5855 49,424 Browser.dll 27-Aug-2002 14:53 5.0.2195.6012 135,952 Dnsapi.dll 27-Aug-2002 14:53 5.0.2195.6012 96,016 Dnsrslvr.dll 27-Aug-2002 14:53 5.0.2195.5722 45,328 Eventlog.dll 27-Aug-2002 14:53 5.0.2195.5859 145,680 Kdcsvc.dll 04-Jun-2002 14:31 5.0.2195.5859 199,952 Kerberos.dll 21-Aug-2002 09:27 5.0.2195.6023 71,248 Ksecdd.sys 22-Jul-2002 16:54 5.0.2195.5960 507,152 Lsasrv.dll 22-Jul-2002 16:54 5.0.2195.5960 33,552 Lsass.exe 12-Aug-2002 17:54 5.0.2195.6006 108,816 Msv1_0.dll 27-Aug-2002 14:53 5.0.2195.5979 307,472 Netapi32.dll 27-Aug-2002 14:53 5.0.2195.5966 360,720 Netlogon.dll 27-Aug-2002 14:53 5.0.2195.5979 916,752 Ntdsa.dll 27-Aug-2002 14:53 5.0.2195.6025 389,392 Samsrv.dll 27-Aug-2002 14:53 5.0.2195.5951 129,296 Scecli.dll 27-Aug-2002 14:53 5.0.2195.5951 302,864 Scesrv.dll 15-Aug-2002 12:14 5.0.2195.6015 66,560 Sp3res.dll 27-Aug-2002 14:53 5.0.2195.5859 48,912 W32time.dll 04-Jun-2002 14:32 5.0.2195.5859 57,104 W32tm.exe 27-Aug-2002 14:53 5.0.2195.5944 125,712 Wldap32.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
Article ID: 328477 - Last Review: February 1, 2007 - Revision: 2.7