Services.exe May Hang When You Restart a Service

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Article ID: 328477 - View products that this article applies to.
This article was previously published under Q328477
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SYMPTOMS

If you repeatedly start and stop the Logical Disk Manager administrative service, the net start or net stop command may stop responding (hang). This occurs because of a deadlock in Services.exe. If the command does not stop responding, any of the following problems may occur:
  • A device change (such as inserting a CD-ROM) is not detected in Disk Management.
  • The RegisterDeviceNotification function does not work correctly if you use DEVICE_NOTIFY_SERVICE_HANDLE.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size     File name
   --------------------------------------------------------
   27-Aug-2002  14:53  5.0.2195.5781  123,664  Adsldp.dll
   27-Aug-2002  14:53  5.0.2195.5781  131,344  Adsldpc.dll
   27-Aug-2002  14:53  5.0.2195.5781   62,736  Adsmsext.dll
   27-Aug-2002  14:53  5.0.2195.6033  358,160  Advapi32.dll
   27-Aug-2002  14:53  5.0.2195.5855   49,424  Browser.dll
   27-Aug-2002  14:53  5.0.2195.6012  135,952  Dnsapi.dll
   27-Aug-2002  14:53  5.0.2195.6012   96,016  Dnsrslvr.dll
   27-Aug-2002  14:53  5.0.2195.5722   45,328  Eventlog.dll
   27-Aug-2002  14:53  5.0.2195.5859  145,680  Kdcsvc.dll
   04-Jun-2002  14:31  5.0.2195.5859  199,952  Kerberos.dll
   21-Aug-2002  09:27  5.0.2195.6023   71,248  Ksecdd.sys
   22-Jul-2002  16:54  5.0.2195.5960  507,152  Lsasrv.dll
   22-Jul-2002  16:54  5.0.2195.5960   33,552  Lsass.exe
   12-Aug-2002  17:54  5.0.2195.6006  108,816  Msv1_0.dll
   27-Aug-2002  14:53  5.0.2195.5979  307,472  Netapi32.dll
   27-Aug-2002  14:53  5.0.2195.5966  360,720  Netlogon.dll
   27-Aug-2002  14:53  5.0.2195.5979  916,752  Ntdsa.dll
   27-Aug-2002  14:53  5.0.2195.6025  389,392  Samsrv.dll
   27-Aug-2002  14:53  5.0.2195.5951  129,296  Scecli.dll
   27-Aug-2002  14:53  5.0.2195.5951  302,864  Scesrv.dll
   15-Aug-2002  12:14  5.0.2195.6015   66,560  Sp3res.dll
   27-Aug-2002  14:53  5.0.2195.5859   48,912  W32time.dll
   04-Jun-2002  14:32  5.0.2195.5859   57,104  W32tm.exe
   27-Aug-2002  14:53  5.0.2195.5944  125,712  Wldap32.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Properties

Article ID: 328477 - Last Review: February 27, 2014 - Revision: 2.7
APPLIES TO
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Service Pack 3
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbshell kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB328477

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