Article ID: 328509 - View products that this article applies to.
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If you are participating in an online data conference, the presentation material may not appear on your computer (for example, Microsoft PowerPoint presentations, Microsoft Excel spreadsheets, Microsoft Word documents, or other documents). You have to leave the meeting and then re-join it to view the material.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Date Time Version Size File name ------------------------------------------------------------------- Sept-04-02 05:17:14 22.214.171.124 328KB Q328509_W2K_SP4_X86_EN.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Article ID: 328509 - Last Review: November 2, 2013 - Revision: 5.0