Article ID: 328567 - View products that this article applies to.
This article was previously published under Q328567
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An access violation may occur when a program or a service tries to update information in Active Directory.
This problem occurs if the Lightweight Directory Access Protocol (LDAP) provider DLL enumerates properties incorrectly and processes property cache information that is not valid.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------------------------ 24-Sep-2002 11:37 5.0.2195.6069 124,176 Adsldp.dll 24-Sep-2002 11:37 5.0.2195.5781 131,344 Adsldpc.dll 24-Sep-2002 11:37 5.0.2195.5781 62,736 Adsmsext.dll 24-Sep-2002 11:37 5.0.2195.6052 358,160 Advapi32.dll 24-Sep-2002 11:37 5.0.2195.6058 49,424 Browser.dll 24-Sep-2002 11:37 5.0.2195.6012 135,952 Dnsapi.dll 24-Sep-2002 11:37 5.0.2195.6012 96,016 Dnsrslvr.dll 24-Sep-2002 11:37 5.0.2195.5722 45,328 Eventlog.dll 24-Sep-2002 11:37 5.0.2195.6059 146,704 Kdcsvc.dll 05-Sep-2002 14:18 5.0.2195.6048 200,976 Kerberos.dll 21-Aug-2002 05:27 5.0.2195.6023 71,248 Ksecdd.sys 22-Jul-2002 12:54 5.0.2195.5960 507,152 Lsasrv.dll 22-Jul-2002 12:54 5.0.2195.5960 33,552 Lsass.exe 27-Aug-2002 11:53 5.0.2195.6034 108,816 Msv1_0.dll 24-Sep-2002 11:37 5.0.2195.5979 307,472 Netapi32.dll 24-Sep-2002 11:37 5.0.2195.5966 360,720 Netlogon.dll 24-Sep-2002 11:37 5.0.2195.6048 918,800 Ntdsa.dll 24-Sep-2002 11:37 5.0.2195.6025 389,392 Samsrv.dll 24-Sep-2002 11:37 5.0.2195.5951 129,296 Scecli.dll 24-Sep-2002 11:37 5.0.2195.5951 302,864 Scesrv.dll 24-Sep-2002 11:37 5.0.2195.5859 48,912 W32time.dll 04-Jun-2002 10:32 5.0.2195.5859 57,104 W32tm.exe 24-Sep-2002 11:37 5.0.2195.6052 126,224 Wldap32.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
The access violation (0xC0000005) that is described in this article is caused by the Adsldp.dll component.
ChildEBP RetAddrFor additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
076cf910 74d9ef7d msvcrt!_wcsicmp+0x6f
076cf928 74d9f553 adsldp!CPropertyCache::findproperty+0x1e
076cf958 74d9f873 adsldp!CPropertyCache::unmarshallproperty+0x5a
076cfdd8 74da0f17 adsldp!CPropertyCache::LDAPUnMarshallProperties2+0x129
076cfe38 74da0d93 adsldp!CLDAPGenObject::GetInfo+0x14f
076cfe44 76aeaea6 adsldp!CLDAPGenObject::GetInfo+0x17
076cfe6c 76aea928 LOCALSPL!GetGUID+0x15
076cfea8 76ae6a86 LOCALSPL!GetPrintQueueContainer+0x9c
076cfeec 76ae667f LOCALSPL!DsPrinterUnpublish+0x57
076cff28 76ae9eab LOCALSPL!SetPrinterDs+0xeb
076cff58 76ad7222 LOCALSPL!DsUpdatePrinter+0x16e
076cff6c 76ae9f1a LOCALSPL!RunForEachPrinter+0x2c
076cff7c 76ad71d0 LOCALSPL!DsUpdateSpooler+0x19
076cff90 76aea00c LOCALSPL!RunForEachSpooler+0x21
076cffb4 77e8758a LOCALSPL!DsUpdate+0xec
076cffec 00000000 kernel32!BaseThreadStart+0x52
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
Article ID: 328567 - Last Review: February 27, 2014 - Revision: 3.7