Article ID: 328764 - View products that this article applies to.
This article was previously published under Q328764
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If a Cisco router serves as a remote access server and if you use a Windows 2000-based client to dial this remote access server, you may receive error 718 (a time-out error) if a 145.x.x.x or 147.x.x.x static IP address pool is specified on the RAS server. But if an IP address pool is specified that does not include 145 or 147, the RAS client can successfully dial the RAS server.
The PPP stack does not support extended masking for data bytes. Therefore, a setting that is required by the Cisco server cannot be implemented for the connection, and the connection times out.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Date Time Version Size File name ------------------------------------------------------- 30-Sep-2002 06:10 5.0.2195.6075 16,976 Asyncmac.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
Article ID: 328764 - Last Review: February 27, 2014 - Revision: 2.8