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PSRV2002: You Cannot Render Custom Indicators in PWA When You Print or Print Preview
Article ID: 328988 - View products that this article applies to.
This article was previously published under Q328988
If you are using custom indicators in Microsoft Project Web Access (PWA) and you try to print or print preview that view, the custom indicators do not render as expected.
Service Pack InformationThis problem is corrected in Project Server 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867830/ )How to obtain the latest Microsoft Project Server 2002 service pack
Hotfix InformationA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMSNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Size File name -------------------------------------------------- 21-Jan-2003 00:03 3,675,648 Prjsvr10.msp
Date Time Version Size File name -------------------------------------------------------------- 18-Jan-2003 01:06 N/A 611 Build.inc 05-Sep-2002 19:19 N/A 6,133 Clntutil.asp 05-Sep-2002 19:19 N/A 13,525 Dlmain.asp 05-Sep-2002 19:19 N/A 6,946 Issshell.asp 05-Sep-2002 19:19 N/A 16,837 Linkissu.asp 05-Sep-2002 19:19 N/A 3,975 New4task.asp 17-Sep-2002 00:56 10.2002.0.916 626,688 Pds.dll 09-Oct-2002 19:31 10.0.2002.1009 909,824 Pj10od10.dll 20-Jan-2003 06:15 N/A 913,475 Pjclient.cab 01-Oct-2002 01:00 10.0.2002.930 167,936 Pjobjprv.dll 09-Oct-2002 19:31 10.0.2002.1009 4,108,800 Pjoledb.dll 03-Dec-2002 01:06 N/A 30,535 Portview.asp 06-Aug-2002 18:16 N/A 3,584 Prjsvre.mst 07-Jan-2003 23:40 10.2003.0.107 57,344 Psvracub.dll 03-Dec-2002 01:06 N/A 96,082 Qylibstd.sql 05-Sep-2002 19:19 N/A 53,683 Svrdbdl.asp 03-Dec-2002 01:06 N/A 1,069,301 Websps.sql
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.