Article ID: 329051 - Last Review: February 1, 2007 - Revision: 4.2

You Sporadically Receive "Stop 0x1E" Error Message in Win32k.sys in Windows 2000

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This article was previously published under Q329051

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SYMPTOMS

You sporadically receive a STOP 0x1E error message in Win32k.sys.

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CAUSE

A null pointer may be used for pwndStart if all the child windows of the desktop are topmost windows, and this null pointer causes the access violation.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

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