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You may receive an error message when you try to rename a folder on an NTFS partition in Windows XP

Article ID: 329183 - View products that this article applies to.

This article was previously published under Q329183

SYMPTOMS

When you try to rename a folder on an NTFS file system partition in Microsoft Windows XP, you may receive an error message that is similar to the following:

Cannot rename foldername: Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use.

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CAUSE

This problem may occur if files in the folder or in a sub-folder are currently being used.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version         Size     File name
   ---------------------------------------------------------
   21-Sep-2002  07:14  5.2.32.0         24,576  Xpsp1hfm.exe     
   30-Sep-2002  12:24  5.1.2600.101    391,936  Mrxsmb.sys
   30-Sep-2002  12:24  5.1.2600.101    152,832  Rdbss.sys
   30-Sep-2002  09:26  5.1.2600.1129   392,576  Mrxsmb.sys
   30-Sep-2002  09:26  5.1.2600.1129   152,960  Rdbss.sys

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