Article ID: 329310 - View products that this article applies to.
This article was previously published under Q329310
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to log on to a remote server by using a remote access client, the time that it takes to log on to the remote access server becomes longer with each logon attempt. Restarting the client does not shorten the time.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Date Time Version Size File name ------------------------------------------------------------------ 30-Sep-2002 14:52 5.1.2600.101 160,256 Rasmans.dll (pre-SP1) 30-Sep-2002 15:16 5.1.2600.1129 159,232 Rasmans.dll (with SP1)
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
The dialer program may use the RasSetEntryProperties function, set the credentials on that entry, obtain the credentials by using the RasGetCredentials function, and then delete the entry. If this occurs in a tight loop, the delay in obtaining the credentials continues to grow. The dialer program may have been created by using the Connection Manager Administration Kit (CMAK), or by using other proprietary dialers that are designed for Microsoft Windows by third-party developers
Article ID: 329310 - Last Review: February 27, 2014 - Revision: 2.6