"Internal Error 2349: Copy resumed with different info" error message when you try to install part of Office 2000

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Article ID: 329386 - View products that this article applies to.
This article was previously published under Q329386
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SYMPTOMS

When you try to install the part of Office 2000 that is located on Disk 2, you may receive an error message that is similar to the following:
Internal Error 2349: Copy resumed with different info.
This symptom occurs although Office 2000 Disk 1 installs successfully.

CAUSE

This issue may occur if you use a DVD or CD-RW drive to install Office 2000.

RESOLUTION

To work around this issue, use a CD-ROM drive to install Office 2000.

MORE INFORMATION

This issue has occurred with a Toshiba SD-M1612 DVD drive, a Plextor CD-RW drive, or a Compaq CRD 8484b DVD drive.

For information about how to contact the companies mentioned in this article, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors

Properties

Article ID: 329386 - Last Review: June 6, 2008 - Revision: 3.0
APPLIES TO
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbtshoot kberrmsg kbprb kbsetup KB329386

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