Article ID: 329388 - Last Review: December 4, 2007 - Revision: 1.5 You cannot install Office XP when another program interferes with the installationThis article was previously published under Q329388 SYMPTOMS When you try to install Office XP, you may receive an error
message that is similar to one of the following error messages:
CAUSE This issue may occur if another program that is running on
your computer interferes with the installation process. For example, an
antivirus program might interfere with the installation process. RESOLUTION To resolve this issue, start your computer by using a
"clean boot", install Office XP, and then restart your computer. A "clean boot"
starts your computer with any background programs you do not need turned off.
To start your computer by using a clean boot: NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
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