The LookupAccountSid Function Returns the Wrong Name After You Rename Accounts

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Article ID: 329420 - View products that this article applies to.
This article was previously published under Q329420
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SYMPTOMS

After you change a user account name, the LookupAccountSid function still returns the old name.

CAUSE

The LookupAccountSid function accepts a security identifier (SID) as input. It retrieves the name of the account for this SID and the name of the first domain on which this SID is found:
BOOL LookupAccountSid(
  LPCTSTR lpSystemName, 
  PSID Sid, 
  LPTSTR Name, 
  LPDWORD cbName, 
  LPTSTR DomainName, 
  LPDWORD cbDomainName, 
  PSID_NAME_USE peUse
);
				
If the LookupAccountSid function is called with a NULL lpSystemName function, it looks in the SID cache on the local computer before it goes to a domain controller. If an entry is not found or if the entry has expired in the SID cache, the domain controller is contacted. If this entry is a new entry, it is added to the SID cache on the local computer. If this entry is an expired entry, the refresh time is updated to the current time. The entries in the cache expire every five minutes. For expired entries, only the refresh time is updated. As a result, if the account name is changed, the SID cache contains the old name until you restart the computer. Because the domain controller is contacted when the entry in the SID cache expires, the correct name is returned on the first call to LookupAccountSid after the entry expires. However, the SID entry is not updated with the correct name in the SID cache and later calls return the old name.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version           Size     File name
   --------------------------------------------------------
   03-Oct-2002  13:11  5.0.2195.6076     124,176  Adsldp.dll
   03-Oct-2002  13:11  5.0.2195.5781     131,344  Adsldpc.dll
   03-Oct-2002  13:11  5.0.2195.5781      62,736  Adsmsext.dll
   03-Oct-2002  13:11  5.0.2195.6052     358,160  Advapi32.dll
   03-Oct-2002  13:11  5.0.2195.6058      49,424  Browser.dll
   03-Oct-2002  13:11  5.0.2195.6012     135,952  Dnsapi.dll
   03-Oct-2002  13:11  5.0.2195.6076      96,016  Dnsrslvr.dll
   03-Oct-2002  13:11  5.0.2195.5722      45,328  Eventlog.dll
   03-Oct-2002  13:11  5.0.2195.6059     146,704  Kdcsvc.dll
   05-Sep-2002  18:18  5.0.2195.6048     200,976  Kerberos.dll
   21-Aug-2002  09:27  5.0.2195.6023      71,248  Ksecdd.sys
   03-Oct-2002  13:08  5.0.2195.6078     507,664  Lsasrv.dll
   03-Oct-2002  13:08  5.0.2195.6078      33,552  Lsass.exe
   27-Aug-2002  15:53  5.0.2195.6034     108,816  Msv1_0.dll
   03-Oct-2002  13:11  5.0.2195.5979     307,472  Netapi32.dll
   03-Oct-2002  13:11  5.0.2195.6075     360,720  Netlogon.dll
   03-Oct-2002  13:11  5.0.2195.6076     918,800  Ntdsa.dll
   03-Oct-2002  13:11  5.0.2195.6025     389,392  Samsrv.dll
   03-Oct-2002  13:11  5.0.2195.5951     129,296  Scecli.dll
   03-Oct-2002  13:11  5.0.2195.5951     302,864  Scesrv.dll
   03-Oct-2002  13:11  5.0.2195.5859      48,912  W32time.dll
   04-Jun-2002  14:32  5.0.2195.5859      57,104  W32tm.exe
   03-Oct-2002  13:11  5.0.2195.6052     126,224  Wldap32.dll
   03-Oct-2002  13:08  5.0.2195.6078     507,664  Lsasrv.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Properties

Article ID: 329420 - Last Review: February 27, 2014 - Revision: 2.9
APPLIES TO
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Service Pack 3
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbsecurity kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB329420

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