XL2000: Data Appears on Left Side of Preview, or Excel Stops Responding When You Use Print Preview or Maximize Workbook

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This article was previously published under Q329600

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SYMPTOMS

When you view your workbook in print preview and you press the Zoom button, the data may appear to be compressed on the left side of the preview. When you click Close to close the preview, Excel 2000 may generate an application error message, and may stop responding (hang). Excel 2000 may stop responding if you maximize a workbook after you minimize Excel 2000.

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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Note You must install Microsoft Office Service Pack 3 before you can apply this hotfix.

The English version of this fix should have the following file attributes or later:

   Date	       Time      Version  Size       File name     
   ---------------------------------------------------------
   7-Nov-2002  16:13:38  7017     1,660,496  Excel.msp
   7-Nov-2002  16:48:22  7017     4,315,216  Excel_admin.msp

After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date	        Time      Version  Size       File name     
   ----------------------------------------------------
   18-Oct-2002  17:59:50  7017     7,163,949  Excel.exe

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