FP2002: DHTML Mouse Over Effect Displays a Broken Image in NetScape Navigator

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Article ID: 329679 - View products that this article applies to.
This article was previously published under Q329679
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SYMPTOMS

When you use Netscape Navigator version 7.0 to view a Web page that contains an image that is formatted with a "Mouse over" Swap Dynamic HTML (DHTML) effect, the image may appear broken when the DHTML effect occurs. For example, when you move your mouse pointer over the picture, the original picture disappears, and a blank picture placeholder appears instead of a second picture.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:

Client Patch

   Date         Time       Size        File name
   -----------------------------------------------
   07-Jan-2003  11:46:35   3,301,608   Fp5autl.msp
				

Full File Patch

   Date         Time       Size        File name
   -------------------------------------------------
   07-Jan-2003  14:12:14   6,105,332   Fp5autlff.msp
After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
      Date         Time       Version       Size      File name
   ------------------------------------------------------------
   6-Jan-2003   13:04:14   10.0.4803.0   137824    Fp5amsft.dll
   8-Aug-2002   21:20:16   10.0.4406.0 	 952904    Fp5autl.dll
   8-Aug-2002   21:20:20   10.0.4406.0   604744    Fp5awec.dll
   10-Dec-2002  16:06:52   10.0.4803.0 	 1382984   Fp5awel.dll 
   24-Oct-2002  12:44:42   10.0.4622.0   4254280   Fpeditax.dll
                           10.0.4406.0 	 830024    Owssvr.dll
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Properties

Article ID: 329679 - Last Review: October 26, 2013 - Revision: 3.3
APPLIES TO
  • Microsoft FrontPage 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kb3rdparty kbenv kbofficexppresp3fix kbbug kbfix KB329679

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