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PRJ2002: Performance Issues When You Use EnterpriseOutlineCodes

Article ID: 329732 - View products that this article applies to.

This article was previously published under Q329732

SYMPTOMS

When you try to use the Project Data Service (PDS) method EnterpriseOutlineCodes, ResourceCodeValues, and ProjectCodeValues commands, the time to run the commands exponentially increases with the size of the outline code value list. This affects projects that use the EnterpriseOutlineCodes method and those that rely on the Edit Resource details and Edit Project Details pages in Project Web Access (PWA). This performance degradation becomes more noticeable as the number of outline codes begins to increase. For example, the Inetinfo.exe task may use a lot of processing cycles.

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RESOLUTION

Service Pack Information

This problem is corrected in Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867830

(http://support.microsoft.com/kb/867830/ )

How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Project Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

   Date         Time   Size       File name
   -------------------------------------------
   19-Sep-2002  05:24  3,011,072  Prjsvr10.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version         Size       File name
   -----------------------------------------------------------
   30-Aug-2002  00:13                        611  Build.inc
   05-Sep-2002  19:19                      6,133  Clntutil.asp
   05-Sep-2002  19:19                     13,525  Dlmain.asp
   05-Sep-2002  19:19                      6,946  Issshell.asp
   05-Sep-2002  19:19                     16,837  Linkissu.asp
   05-Sep-2002  19:19                      3,975  New4task.asp
   17-Sep-2002  00:56  10.2002.0.916     626,688  Pds.dll
   29-Aug-2002  19:20                    914,153  Pjclient.cab
   17-Sep-2002  01:12  10.0.2002.916   4,108,800  Pjoledb.dll
   06-Aug-2002  18:16                      3,584  Prjsvre.mst
   05-Sep-2002  19:19                     53,683  Svrdbdl.asp

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.

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MORE INFORMATION

For additional information about a related topic, click the following article number to view the article in the Microsoft Knowledge Base:

321377

(http://support.microsoft.com/kb/321377/EN-US/ )

PSRV2002: Project Data Service (PDS) and Microsoft

For more information about security architecture, visit the following Microsoft "Project Data Service and Microsoft Project Server Security Architecture" Web site:

http://msdn2.microsoft.com/en-us/library/Aa164673(office.10).aspx

(http://msdn2.microsoft.com/en-us/library/Aa164673(office.10).aspx)

For additional information about Inetinfo.exe, click the following article number to view the article in the Microsoft Knowledge Base:

253706

(http://support.microsoft.com/kb/253706/EN-US/ )

HOWTO: Isolate and Identify the Source of Inetinfo or Other Process

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