You experience several error messages when you have more than 32,767 project IDs in the Microsoft Project Server database

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View products that this article applies to.

This article was previously published under Q329734

SYMPTOMS

When you use Microsoft Project Professional, if the value in the PROJ_ID box in the Microsoft Project Server database is greater than 32,767, you may receive several error messages. Additionally, you cannot open the Enterprise Resource Pool or save a project plan.

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RESOLUTION

Service Pack Information

This problem is corrected in Project 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Project 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

867829 (http://support.microsoft.com/kb/867829/ ) How to obtain the latest Microsoft Project 2002 service pack

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Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   ----------------------------------------------
   19-Sep-2002  04:24  8,408,064  Project10.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version        Size        File name
   --------------------------------------------------------------
   22-May-2002  22:37  10.0.4109.0     7,445,320  Owc10.dll        
   17-Sep-2002  01:12  10.0.2002.916   4,108,800  Pjoledb.dll      
   17-Sep-2002  01:12  10.0.2002.916  10,101,248  Winproj.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Project 2002 Service Pack 2.

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