You receive a "The file cannot be found" error message when you try to select a field in Project 2002

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Article ID: 329759
This article was previously published under Q329759
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SYMPTOMS

After you change the Predecessors field in a project plan, the double-byte character set (DBCS) task ID automatically changes to a single-byte character set (SBCS) task ID, and then you receive the following error message:
The file cannot be found, Verify that the name and path are correct, and then try again.

RESOLUTION

Service Pack Information

This problem is corrected in Project 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Project 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
867829 How to obtain the latest Microsoft Project 2002 service pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size      File name
   --------------------------------------------------------------
   24-Sep-2002  05:45 8,861,184  Project10.msp
After the hotfix is installed, the following files will have the following attributes or later:
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   22-May-2002  22:37  10.0.4109.0     7,445,320  Owc10.dll        
   24-Sep-2002  04:44  10.0.2002.923     909,824  Pj10od10.dll     
   17-Sep-2002  01:12  10.0.2002.916   4,108,800  Pjoledb.dll      
   24-Sep-2002  04:44  10.0.2002.923  10,101,248  Winproj.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Project 2002 Service Pack 2.

Properties

Article ID: 329759 - Last Review: September 18, 2011 - Revision: 7.0
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbproject2002sp1fix kberrmsg kbfix kbbug KB329759

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