Article ID: 329804 - Last Review: April 7, 2006 - Revision: 4.2

XL2000: Drop-Down Box Reverts to the Default Value When You Set a Different Drop-Down Box

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This article was previously published under Q329804
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SYMPTOMS

Under the following conditions, your ActiveX drop-down box (Combo Box) may revert to its default value:
  1. You open an Excel file with worksheets.
  2. The worksheets contain several ActiveX drop down boxes (Combo Boxes) through a Web hyperlink.
  3. You set the value in a different Combo box. After you do so, each Combo box may revert to its default value.
For example, after you set a value in ComboBox1, and then set a value in ComboBox2, ComboBox1 may revert to its default value.
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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix should have the following file attributes or later: 
   Date         Time    Size        File name
   ------------------------------------------------
   07-Nov-2002  22:13   1,660,496   Excel.msp
   07-Nov-2002  22:48   4,315,216   Excel_admin.msp
After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date          Time       Version      Size        File name
   -----------------------------------------------------------
   18-Oct-2002   15:59:50   9.0.0.7017   7,163,949   Excel.exe
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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MORE INFORMATION

For additional information about a similar problem, click the following article number to view the article in the Microsoft Knowledge Base:
311749  (http://support.microsoft.com/kb/311749/EN-US/ ) XL2000: Combo Box Control on a Worksheet Returns to Its Original Value After Refresh
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APPLIES TO
  • Microsoft Excel 2000 Standard Edition
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Keywords: 
kbautohotfix kbqfe kbhotfixserver kbenv kbprb kbofficexppresp3fix kbbug kbfix KB329804
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