Article ID: 329889 - View products that this article applies to.
This article was previously published under Q329889
When you try to connect from a Windows 2000 Professional-based client that runs the Citrix ICA Client program to a Citrix MetaFrame terminal server that runs on a Windows 2000 server, you may receive the following error message:
Additionally, you may receive the following event message in the Event Viewer on the terminal server:
Network or dialup problems are preventing communication with the Citrix server.
An attempt to automatically restore the connection will begin after a delay to let the network recover. If the problem persists please contact your System Administrator.
If you delete the
MSLicensingregistry key on the client computers, they can again connect to the terminal server, but only one time. On later connection attempts, the clients again receive the error message.
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/287687/EN-US/ )Terminal Services Licencing Enhancements
(http://support.microsoft.com/kb/307454/EN-US/ )MS01-052: Invalid RDP Data Can Cause Terminal Services Failure
To resolve this issue, install Service Pack 3 for Citrix MetaFrame 1.8 on the terminal server. To obtain Service Pack 3 for MetaFrame 1.8 for Windows 2000, visit the following Citrix Web site:
http://knowledgebase.citrix.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.