“Sending and receiving reported error. 0x80004002” error message when you send or receive an e-mail message in Outlook 2002

Article translations Article translations
Article ID: 329917 - View products that this article applies to.
This article was previously published under Q329917
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

Symptoms

When you try to send or receive an e-mail message in Outlook 2002, you may receive an error message similar to the following:
Sending and receiving reported error. 0x80004002. Unknown error. 0x80004002.

Cause

This issue may occur if Microsoft Office XP is not properly installed.

Resolution

To resolve this issue, use the Outlook Detect and Repair tool to repair Outlook:
  1. In Outlook, on the Help menu, click Detect and Repair.
  2. When you are prompted to do so, click Start to start the detect and repair process.
  3. Follow the instructions on the screen to complete the detect and repair process.

Properties

Article ID: 329917 - Last Review: October 26, 2013 - Revision: 3.0
Applies to
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbrepair kbenv kberrmsg kbprb KB329917

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com