Messages are marked as Read after you download headers in Exchange 2000 Server

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Article ID: 329970 - View products that this article applies to.
This article was previously published under Q329970
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If you download Post Office Protocol version 3 (POP3) message headers by using Send and Receive Settings, and you define only the Item description, you may notice that the headers are marked as Read on the server.


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
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File nameFile versionFile sizeDateTimePlatform
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack
This problem occurs in Microsoft Exchange Server 2003. However, this hotfix resolves the problem in Exchange 2000 Server only.


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.


Article ID: 329970 - Last Review: October 26, 2013 - Revision: 3.0
Applies to
  • Microsoft Exchange 2000 Server Standard Edition
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbexchange2000presp4fix kbfix KB329970

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