Two Messenger Icons Are Displayed on the Taskbar and on the Start Menu
This article was previously published under Q330112 SYMPTOMS After you install MSN Messenger 5.0 or MSN 8.0, you may
experience both of the following:
CAUSE Windows Messenger and MSN Messenger are two separate
instant messaging programs. Windows Messenger is included only with Windows XP and is installed when you install the Windows XP operating system. Windows Messenger remains available even after MSN Messenger 5.0 is installed on your Windows XP-based computer. Note that Windows Messenger is not available for other versions of Windows. MSN Messenger 5.0 is included with MSN 8.0 and is also available as a separate download. It is installed on your computer when you install MSN 8.0 or MSN Messenger 5.0. Note: If you are running Windows Messenger 4.x and you previously installed the MSN Add-in for Windows Messenger, you may receive a message to install MSN Messenger 5.0. RESOLUTION For additional information about
running both Windows Messenger and MSN Messenger 5.0 in Windows, click the
following article number to view the article in the Microsoft Knowledge Base: 330117 (http://support.microsoft.com/kb/330117/EN-US/)
Running Both Windows Messenger and
MSN Messenger 5.0 in Windows
STATUSThis
behavior is by design. MORE INFORMATION For more information about MSN Messenger 5.0 and Windows
Messenger, visit the following Microsoft Web site: http://messenger.microsoft.com (http://messenger.microsoft.com) For more information about MSN 8.0, visit the following Microsoft
Web site: http://join.msn.com (http://join.msn.com) APPLIES TO
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