Unnecessary Kerberos Packages Sent from the Client

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Article ID: 330194 - View products that this article applies to.
This article was previously published under Q330194
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SYMPTOMS

A client may send a domain controller two unnecessary Kerberos “Ticket-Granting Server” requests. This behavior occurs when, under certain situations, the response from a domain controller to a “Ticket-Granting Server” request from a client may indicate an error, such as the following ( the error can only be seen from the network trace):
Server account not found
The client may then send two more “Ticket-Granting Server” requests, and the domain controller then generates two more responses. Those two extra requests are not necessary.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date       Time   Version        Size     File name
   ------------------------------------------------------
   01-Nov-02  11:49  5.0.2195.6109  124,688  Adsldp.dll
   01-Nov-02  11:49  5.0.2195.5781  131,344  Adsldpc.dll
   01-Nov-02  11:49  5.0.2195.6109   62,736  Adsmsext.dll
   01-Nov-02  11:49  5.0.2195.6052  358,160  Advapi32.dll
   01-Nov-02  11:49  5.0.2195.6094   49,936  Browser.dll
   01-Nov-02  11:49  5.0.2195.6012  135,952  Dnsapi.dll
   01-Nov-02  11:49  5.0.2195.6076   96,016  Dnsrslvr.dll
   01-Nov-02  11:49  5.0.2195.5722   45,328  Eventlog.dll
   01-Nov-02  11:49  5.0.2195.6059  146,704  Kdcsvc.dll
   01-Nov-02  10:52  5.0.2195.6112  204,048  Kerberos.dll
   21-Aug-02  08:27  5.0.2195.6023   71,248  Ksecdd.sys
   01-Nov-02  11:45  5.0.2195.6112  507,152  Lsasrv.dll
   01-Nov-02  11:45  5.0.2195.6112   33,552  Lsass.exe
   27-Aug-02  14:53  5.0.2195.6034  108,816  Msv1_0.dll
   01-Nov-02  11:49  5.0.2195.5979  307,472  Netapi32.dll
   01-Nov-02  11:49  5.0.2195.6075  360,720  Netlogon.dll
   01-Nov-02  11:49  5.0.2195.6100  920,848  Ntdsa.dll
   01-Nov-02  11:49  5.0.2195.6100  389,392  Samsrv.dll
   01-Nov-02  11:49  5.0.2195.6100  130,320  Scecli.dll
   01-Nov-02  11:49  5.0.2195.6100  303,376  Scesrv.dll
   01-Nov-02  11:49  5.0.2195.5859   48,912  W32time.dll
   04-Jun-02  13:32  5.0.2195.5859   57,104  W32tm.exe
   01-Nov-02  11:49  5.0.2195.6100  126,224  Wldap32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

Apply this hotfix only on the client computers that exhibit the behavior that is described in the "Symptoms" section of this article.For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Properties

Article ID: 330194 - Last Review: October 26, 2013 - Revision: 1.10
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB330194

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