Chart color changes unexpectedly after you apply a design template in PowerPoint 2002

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Article ID: 331113 - View products that this article applies to.
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Symptoms

When you insert slides into your PowerPoint presentation and then apply a different design to all the slides in your presentation, the colors of the charts on the slides that you inserted may use a different color from the color of the design template that you applied.

Cause

This problem may occur if the following conditions are true:
  • You insert slides from a template file (.pot).

    -and-
  • The slides that you insert contain OLE chart objects.

    -and-
  • You apply a design template to the slides in your presentation.

    -and-
  • You run a macro that uses the following lines of code to set an object of type Graph.Chart to the chart on your slide:
    Dim m_objChart As Graph.Chart
    Dim m_objSlide as PowerPoint.Slide
    
    ‘Call code that sets the m_objSlide object to the current slide in the presentation
    
    Set m_objChart =  m_objSlide.Shapes(“<ShapeName>”).OLEFormat.Object
    
In this situation, PowerPoint does not correctly update the colors of the chart on the slides.

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this fix should have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel:
Date          Time       Size       File name     
--------------------------------------------------
26-Nov-2002   17:09       1,804     Hotfix.txt
25-Nov-2002   22:46   2,198,084     Powerpnt.msp
25-Nov-2002   23:21   8,595,532     Powerpntff.msp
25-Nov-2002   22:54       6,617     Readme.txt
After the hotfix is installed, the English version of this fix will have the following file attributes:
Date          Time   Version       Size         File name     
------------------------------------------------------------
25-Nov-2002   17:50   10.0.4721.0   5,978,696   Powerpnt.exe

Workaround

To work around this problem, double-click the chart on your slide, and then click an empty area of your slide. When you do so, the color of your chart changes to the correct color as determined by the design template that you applied to your presentation.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

More information

For more information about working with design templates, click Microsoft PowerPoint Help on the Help menu, type design template in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 331113 - Last Review: June 19, 2014 - Revision: 2.0
Applies to
  • Microsoft PowerPoint 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbchart kbcolor kbslideshow kbbug kbfix KB331113

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