Article ID: 331150 - View products that this article applies to.
This article describes known sound-related issues that you may experience when you play Microsoft Age of Mythology. This article lists general issues first, and then it lists issues that have only been known to occur if you use specific types of sound hardware.
In this Article
The following are general sound-related issues that you may experience when you start or play Age of Mythology.
Determine the Version Number of Your Sound Driver and Card ModelTo determine the version number of the sound driver and the sound card model that is installed in your computer, use the DirectX Diagnostic Tool:
190900For additional information about how to troubleshoot sound-related issues, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/190900/ )DirectX: Description of the DirectX Diagnostic Tool
(http://support.microsoft.com/kb/812394/ )How to Troubleshoot Sound-Related Issues
This issue may occur if your sound card does not support hardware buffering. To resolve this issue, upgrade your sound card that supports hardware buffering.
Warning: Failed to Initialize Sound Hardware, the game will proceed with sound disabled.
This issue occurs most frequently with the Creative SBLive! sound card with the Creative LiveWire 2.0 and 2.1 driver sets.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/303110/ )Game Error: You Receive a "Fatal Exception OE" Error Message or the Game Stops Responding
For information about how to contact your sound card manufacturer, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendorsMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
To see if applicable driver updates are available, visit the following Microsoft Windows Update Web site:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 331150 - Last Review: June 19, 2014 - Revision: 1.0
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