Text Box draw objects do not display correctly when you print preview a project in Project 2002

View products that this article applies to.

This article was previously published under Q331209

SYMPTOMS

When you print preview a project that contains Text Box draw objects, the Text Box object may move up on the preview or be displayed out of alignment.

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To resolve this problem, obtain the latest service pack for Microsoft Project 2002 and Microsoft Project Server 2002. To resolve this problem you must install the latest service pack for both the Microsoft Project 2002 client and the Microsoft Project 2002 server.

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

867829 (http://support.microsoft.com/kb/867829/ ) How to obtain the latest Microsoft Project 2002 service pack

867830 (http://support.microsoft.com/kb/867830/ ) How to obtain the latest Microsoft Project Server 2002 service pack

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Hotfix information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

   Date         Time   Size       File name
   --------------------------------------------
   18-Oct-2002  04:46  8,858,624  Project10.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version         Size        File name
   ------------------------------------------------------------
   22-May-2002  22:37  10.0.4109.0      7,445,320  Owc10.dll
   18-Oct-2002  03:23  10.0.2002.1017     909,824  Pj10od10.dll
   09-Oct-2002  19:31  10.0.2002.1009   4,108,800  Pjoledb.dll
   18-Oct-2002  03:23  10.0.2002.1017  10,101,248  Winproj.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1 and Project Server 2002 Service Pack 1.

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