XL2002: Excel May Stop Responding When You Try to Edit a Long Formula That Contains a Link

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Article ID: 331505 - View products that this article applies to.
This article was previously published under Q331505
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SYMPTOMS

When you try to edit a long formula that contains a link, Microsoft Excel 2002 may stop responding.

CAUSE

This problem occurs if the following conditions are true:
  • The formula contains a link to an external workbook.
  • The source workbook is closed.
  • The length of the formula, which includes the path to the source workbook, exceeds 1024 characters.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
    Date         Time    Size        File name
   ----------------------------------------------------
   11-Nov-2002  09:47   12,827,200  Excel.msp
   11-Nov-2002  10:36   15,007,308  Excelff.msp

				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date        Time      Version      Size       File name     
   ---------------------------------------------------------
   08-NOV-2002 13:47:13  10.0.4705.0  9,177,672  Excel.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in Office XP Service Pack 3.

Properties

Article ID: 331505 - Last Review: October 26, 2013 - Revision: 2.3
APPLIES TO
  • Microsoft Excel 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbofficexppresp3fix kbbug kbfix KB331505

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