UPN Box in Active Directory Users and Computers Contains Corrupted Data

Article translations Article translations
Article ID: 331651 - View products that this article applies to.
This article was previously published under Q331651
Expand all | Collapse all

SYMPTOMS

When you use Active Directory Users and Computers to copy a user, the UPN box next to the user name contains corrupted data instead of @UserDomainName.com. If you click the arrow next to the box, you see that the field contains the correct user principal name (UPN).

CAUSE

This problem occurs because the UPN attribute contains information that is not valid about the user object in Active Directory directory service. This attribute must contain UserName@UserDomainName.com. However, in this case, @UserDomainName.com is missing, which leads to the corruption. You can check this attribute by using Ldp.exe or AdsiEdit.msc.

WORKAROUND

To work around this problem, change the UPN attribute for the user object to the correct UserName@UserDomainName.com string by using Ldp.exe or AdsiEdit.exe.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows 2000. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Properties

Article ID: 331651 - Last Review: October 27, 2006 - Revision: 3.1
APPLIES TO
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Service Pack 3
Keywords: 
kbbug kbwin2000presp4fix kbdirservices kbpending kbwin2ksp4fix KB331651

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com