Article ID: 331972 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
After you change the scale and print your chart, your print job may be missing the Milestone, External Milestone and Deadline symbols in the Legend on the last few pages. This symptom may not occur with all scaling values, and only occurs if you print a file with Legends.
Service Pack InformationThis problem is corrected in Project 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867829/ )How to obtain the latest Microsoft Project 2002 service pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix should have the following file attributes or later:
Date Time Version Size File name ------------------------------------------------------------- 09-Oct-2002 23:30 8,859,648 Project10.msp 22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll 09-Oct-2002 19:31 10.0.2002.1009 909,824 Pj10od10.dll 09-Oct-2002 19:31 10.0.2002.1009 4,108,800 Pjoledb.dll 09-Oct-2002 19:31 10.0.2002.1009 10,101,248 Winproj.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project 2002 Service Pack 1.
Contact us for more help